faq, ask, often, help, support, problem solution, response, magnifying glass, magnification, request, question mark, faq, faq, faq, faq, faq

Product

We currently have version 2503, which includes all required functionality.
We are now conducting extensive testing with different rope types and under various conditions to ensure the highest quality and reliability. We expect the product to be available on the market starting Q2 2026.

We’re still testing and refining the RopeDriver to make sure it meets professional standards. Once production details are finalized, we’ll announce the price. You can sign up for updates to be the first to know when pre-orders open.

Shipping

Shipping will begin once production and final testing are completed. We’ll announce the start of deliveries as soon as the first batch is ready.

Yes, we plan to offer worldwide shipping. More details about regions, costs, and delivery times will follow closer to launch.

Payments

We will support common and secure payment options such as credit card, bank transfer, and online payment platforms. The final list of payment methods will be confirmed before launch.

Pre-orders are not open yet. You can subscribe to our updates to receive a notification when pre-orders become available.

Returns

Our return policy will be announced once sales begin. We aim to make returns straightforward and fair, in line with consumer and professional standards.

Once our webshop goes live, you’ll find a simple online form to request a return or replacement. Until then, you can contact us directly for any questions.

COULDN’T FIND YOUR ANSWER?

We’re here to help. If you couldn’t find the information you were looking for, please reach out to us directly. Our team is eager to assist you.

Contact us